Customer Reviews

 

 

Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!

 

Here at Marquis we strive to continually deliver a level of service that satisfies our customers.

 

Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.

 

If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here

4.4

Click here to view all our Reviews on TrustPilot
Currently Displaying: 1 - 12 of 258 Items
Ashley, Martin and the team at Marquis Berkshire were brilliant from start to finish with our trade and purchase of our motorhome. We didn’t feel rushed at all and they answered all the questions we had. Thank you so much
Tracey Lugton, Marquis Berkshire, April 2025
We had a really positive experience when purchasing our 1st Motorhome with Marquis. Guy was friendly, knowledgeable and made us feel at ease throughout the buying process and Ben was informative and helpful when showing us around our new purchase on pickup day.
Mrs Lenihan, Marquis Surrey, April 2025
Both guys were fantastic with a charger problem I had. The whole team was very accommodating at short notice and extremely helpful. I won’t hesitate to recommend Marquis to other caravanners in my travels.
Mr Jeanes, Marquis Exeter, March 2025
Great friendly and very professional service! On the handover I found it to be very thorough, very in depth and informative! Nothing was too much to ask…thank you and look forward to the start of our new venture!
Neil Brown, Trustpilot, March 2025
We liked a caravan we saw on the website, we requested a call back to confirm it was in Exeter, this was actioned at 10 am the next morning. We went to see the caravan and from start to finish Richard was very helpful and professional, answering any questions we had, nothing was too much trouble. We bought the caravan. We had a call from Leah to confirm the collection day 2 days prior, and a chance to ask any more questions which might have arisen. On the day of collection Leah went through everything very professionally with a friendly and patient nature, I felt I could ask any question no matter how small. All in all a very pleasant well oiled experience. Well done team Marquis.
Ms Abery, Google Reviews, Marquis Exeter, March 2025
We love our new motorhome and where more than happy with the staff at Durham. They were all more than helpful.
Mr Davie, Marquis Durham, March 2025
As ever staff at Marquis Durham go above and beyond when providing service.
Mrs Bragg, Marquis Durham, March 2025
Amazing service during our annual caravan inspection. The team at Marquis Ipswich made me feel welcome and valued as a customer; they answered all of my questions and addressed all of the minor issues I had concerns about, giving me confidence in the work undertaken. They even helped me fit the front tow cover when collecting the van afterwards, always a difficult job if working alone. Great friendly service from a team that makes the effort and goes out of their way to ensure customer satisfaction. Already booked for next year, I will be back!
Ian H, TrustPilot, Marquis Suffolk, March 2025
Great service from Marquis Birtley. Second time we have bought a used motorhome from Marquis and yet again great service from Karen. We were kept informed of progress as motorhome was prepared for collection. All jobs we asked to be done were completed and to great standard. Aftercare good too . Telephone call answered some issues we had.
Carole, Trust Pilot, Marquis Durham, March 2025
Caravan still under warranty and they fixed an issue with no hassle in an efficient way. Great customer service and thanks to Steve and Scott at the Suffolk branch.
Drew McCombe, Trust Pilot, Marquis Suffolk, March 2025
Having had a few Motorhomes and campers and were treated very good each time very professional and friendly never a problem if you pop in always ready to help and a cup of coffee 😊
Chris, Trustpilot, March 2025
We would like to thank Martin for his help in resolving our hot water dump valve in our motorhome. He went above and beyond to get this sorted and we would like to thank him by getting this message noticed. A quick mention to Matt in service and the drivers who picked up and returned our motorhome safely. Please make sure Martin receives this message. Thank you very much.
Mr & Mrs Cole, Marquis Northants, March 2025