Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Luke was most helpful and has provided excellent advice since we purchased the caravan.
I cannot fault the sales and aftersales service provided. The whole experience was first class.
Mr Rossiter, Marquis Suffolk, November 2021
Excellent all round. Very pleased with all aspects of Marquis.
Mr Luther, Marquis Dorset, November 2021
My husband and I could not praise all the staff high enough - everyone is welcoming and highly knowledgeable. Thank you all.
Mrs Turner, Marquis Sussex, November 2021
Karen was very helpful and attentive. Also technician was knowledgeable in demonstrating the van.
Mrs Day, Marquis Durham, October 2021
We could not fault any of the staff. Excellent service. Shaun always returned our phone calls and replied to emails promptly. He was always professional and courteous. Thank you.
I would definitely recommend Marquis Exeter to anyone wishing to purchase a motorhome. Staff have excellent product knowledge and look after you throughout the process.
Mr & Mrs Pratten, Marquis Exeter, October 2021
Overall very satisfied with your service. We are already considering a bigger van.
Mr & Mrs Rice, Marquis Devon, October 2021
Fantastic handover process, very thorough and time taken to answer questions. Problems with service book not being stamped was handled swiftly without issue. Difficulties with the battery and water gauges ongoing but being dealt with in a professional manner.
Mr Walsh & Mrs Broadhurst, Marquis Northants. October 2021
The salesman was very good, but under the circumstances there was limited availability.
Mr Chambers, Marquis South Yorkshire, October 2021
Thoughtful, helpful manager and team working hard through a difficult period.
Mr Cook, Marquis Durham, October 2021
Ed has been very supportive when we have had issues/problems and has been proactive in contacting us to ensure we are happy with the purchase.
Mr & Mrs Hodkinson, Marquis Sussex, October 2021
Overall with the difficult situation all businesses have been in during the pandemic, I think Marquis Preston have coped exceedingly well.
Mr & Mrs Cottriall, Marquis Lancashire, October 2021
The sales process was handled by Lee who at every stage was very helpful, always happy to answer questions. Everything about the sale was explained fully and questioned answered either on the spot or a a call when information on our query was available. on handover day Phil took us through the working of the motorhome, including some really useful hints and tips. Phil's style of clear and unhurried explanation, plus patience made the experience both pleasant and useful. We cannot praise the team highly enough.
Mr Wilkinson, Marquis Durham, October 2021