Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Adam has sold us both of our last two motorhomes and I cannot speak highly enough of his professionalism and knowledge.
Mr Mc Cluskey, Marquis Northants. July 2021
Entire service was excellent from start to finish. You are spending a lot of money on a motorhome and want to have trust in the people you deal with, every single member of the team at Durham who we engaged with were superb. Karen was excellent and made us feel at ease. We have dealt with Karen before and the fact we had changed our mind so many times in layout she was so patient. Thanks to all at Durham.
Mr Conway, Marquis Durham, July 2021
Before buying we looked at many, picked what worked for us with Marquis advice. Very Happy.
Mr & Mrs Ford, Marquis Devon, July 2021
So far so good, long may it continue. Ed at Golden Cross was a credit to Marquis.
Mr Peal, Marquis Sussex, July 2021
Marquis Sheffield were very helpful with our original van which we bought from a different but whose aftersales service was dreadful. The staff were helpfu and that was what made us buy from Marquis for our 2nd motorhome. Thank you.
Mrs Novelle, Marquis South Yorkshire, June 2021
All staff were friendly, professional and excellent.
Mr & Mrs Smith, Marquis Durham, June 2021
Kevin went above and beyond to provide excellent advise and service to us following our total loss of our first motorhome to a fire. We are very happy with the service received, both on this Mobilvetta purchase and also on our previous purchase and Auto-sleeper Burford (18 months ago). it would be nice to have Mobilvetta merchandise available for purchase as most people haven't heard of the brand, e.g. T-shirts, mugs etc.
Mr & Mrs Deaton, Marquis South Yorkshire, June 2021
Thoroughly happy with sales team and impressed with Covid restrictions - felt safe. Would definitely recommend Marquis.
Mr & Mrs Smith, Marquis Durham, May 2021
Jamie at purchase branch was a star and still helps with any questions we have today. Considering Covid has changed a lot - all was very good. Again huge 5 stars to Jamie who was outstanding during our purchase especially when Covid turned everything upside down for us all.
Mr Leggett, Marquis Surrey, May 2021
Lee was the sales ref - very professional and accommodating. Excellent service.
Mr & Mrs Thomson, Marquis Durham, May 2021
Excellent from start to finish. Really pleased with motorhome, just a few faults to sort out.
Mr Jenkin, Marquis Devon, May 2021
The whole experience was first class, from having caravan brought from South Yorkshire to Birtley for viewing, all the way to handover was first class. Special thanks to Lee who we dealt with, only minus point was tat we never got o see our photo on web site.
Mr & Mrs Stokoe, Marquis Durham, April 2021