Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Lee was very friendly and professional. This was a big expenditure for us. Everyone at Marquis made us feel comfortable and safe in their hands (especially Lee).
Mr & Mrs Marwood, Marquis Durham, August 2022
Very helpful staff. My endless emails always answered promptly. Fantastic service all round. Team at Exeter are very helpful, aftersales very good - got follow up calls to check all was ok. I had a water cap issue and was able to drop by the branch and it was fixed there and then. Great service. I've used other dealers before and did not get the same treatment.
Ms Kingsbury, Marquis Exeter, August 2022
Sales team very helpful, when you walked in everyone was polite with a smile and ready to help, nothing was an issue.
Mr Bagguley, Marquis Durham, August 2022
Nothing to improve, Graham was fantastic and we will be back.
Mr & Mrs Woolger, Marquis Suffolk, August 2022
Generally first class service from sales and aftercare.
Mr Peck, Marquis Lancashire, July 2022
Charlie did an excellent job.
Mrs Curd, Marquis Surrey, July 2022
Lee is a great young man and a credit to Marquis.
Mr Robinson, Marquis Durham, July 2022
As on previous occasions, excellent service. Improvement not necessary.
Mr & Mrs Burrell, Marquis Lancashire, July 2022
I would just like to say thanks to Pierce at Gomshall for his help to find a small Lock part for my Auto-Trail motorhome, which I have been trying to find everywhere. Most companies were not interested in helping source this small part, so it is nice to find a company who helps out the customer no matter what size the order is. Excellent service!!
Mr Bottomley, Marquis Surrey, July 2022
Joe and the whole team at Marquis made it a very hassle free and enjoyable experience. Would recommend.
Mr Deacon, Marquis Gloucestershire, June 2022
We are very satisfied with how we were looked after plus helpfulness of your team at Ipswich.
Mr Quinton, Marquis Suffolk, June 2022
Overall very pleased with my purchase and experience dealing with Nick on all aspects of buying my new caravan.
Miss Mcallan, Marquis Durham, June 2022