Customer Reviews

 

 

Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!

 

Here at Marquis we strive to continually deliver a level of service that satisfies our customers.

 

Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.

 

If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here. 

Click here to view all our Reviews on TrustPilot
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Great service as usual. Sue is a delight to deal with. Nothing was too much trouble for her and the team.
David Baird, Google Review, Marquis Durham, August 2026
What excellent service . We had no electricity in our motor home on the way down to S. Devon . They tested everything and we needed a new leisure battery which they fitted immediately and we were on our way again, problem fixed. What great service, I wouldn’t hesitate to to go back again. Special thanks to Becky on reception for organising everything with a friendly smile and to Sean for carrying out the work so promptly. I wouldn’t hesitate recommend highly.
Caroline Bier-Allen, Google Review, Marquis Devon (Plymouth) August 2026
We recently picked up our new Benimar, Benivan 122 and we love it. We were shown this van by Phil, as an alternative to the van we were considering, so glad he did. All the staff at Marquis Preston have really looked after us. The handover with Mike was perfect for us, not just a “quick this does this and that does that”, he explained and demonstrated everything we needed to know and he was lovely guy. We wouldn’t hesitate in recommending Marquis Preston, the best dealership in our area by far.
Moira Lalor, Google Review, Marquis Lancashire, August 2026
Great selection of all types of vehicles. Staff very polite and not pushy at all.
Alan James, Google Review, Marquis Surrey/Sussex, August 2026
Habitation check today on van, staff in reception very helpful technicians very professional, thank you Preston Marquis!
Dave Lane, Google Review, Marquis Lancashire, August 2026
Friendly and helpful staff, we didn’t buy the van from here yet they helped me out in an emergency, very grateful to the service team 5⭐️
Susan Noreci, Google Review, Marquis Durham, August 2026
From our first contact with Shaun through the whole process of purchasing our Swift 540 and updates prior to collection. Then the handover with Leah, which was extremely comprehensive, Chris and I were incredibly impressed with the outstanding service we received. We wouldn't hesitate to recommend Marquis and would like to thank Shaun and Leah for all their help and support.
Charlotte Wellington, Google Review, Marquis Exeter, August 2026
Annual caravan service done - great service, no issues
Michael Herring, Google Review, Marquis Surrey/Sussex, August 2026
What a fantastic team! Very professional honest and extremely patient, we had plenty of time to view the Motorhomes didn’t feel rushed all questions answered in a friendly honest manner. The handover was very informative and tips and advice given to make our transition from caravan to motorhome less daunting.
Esther Diane Burrow, Google Review, Marquis Lancashire, August 2026
Outstanding customer service from Marquis Lancashire. Had a recent handover with Mike and the process was thorough and covered every aspect of the motorhome. We were able to video parts that we’d need to revisit at a later date and this was encouraged by Mike who was so helpful on the day. We are new to motorhoming and had a great deal of apprehension about going away for the first time but the handover at Marquis put all those worries out of our mind. Alan, Mike and Diane and the rest of the team at Marquis have been fantastic throughout. Thanks John and Gillian.
John Bamford, Google Review, Marquis Lancashire, August 2026
Following a recent habitation service I was concerned about a few issues but the service team dealt with them very positively leaving us extremely satisfied with the service provided.
Ian Spencer, Google Review, Marquis Lancashire, August 2026
Excellent service from beginning to end, I had loads and loads of questions to ask as was our first time buying a Motorhome and Martin dealt with them all and in a timely manner too. The handover from Leah was also excellent and gave us plenty of time to ask questions and also video parts of the handover i.e. when explaining how the equipment worked. I mustn’t forget Andrew the manager who initially took my call, and arranged for me to speak to Martin, I had loads of questions for him too and all were answered. Thank you very much for a great experience and I would highly recommend Marquis to anyone.
Nigel Morris, Google Review, Marquis Exeter, August 2026