Customer Reviews
Our recent Customer Satisfaction Survey results show that 95% of our customers who completed their online aftersales purchase questionnaires have said that they would return to purchase from Marquis again!
Here at Marquis we strive to continually deliver a level of service that satisfies our customers.
Below are just some of the comments made on our Customer Purchase and Service Questionnaires that we receive back and feedback via the website, Google Reviews and Trust Pilot.
If you would like to get in touch to give us any feedback on our website, staff, service levels or products please do not hesitate to tell us about it, click here.
Sales Manager Adam couldn't have been more helpful. Communication at all times at each stage of the order was received ahead of asking.
Mr Whittam, Marquis Northants, November 2022
Lee was always exceptional in all aspects especially his attitude to customers, nothing was too much trouble. Continuously helpful and apologetic in difficult circumstances relating to postponed delivery times. It was an excellent gesture to send us images of our new motorhome as it was being delivered to your Durham branch.
Mr Bradley, Marquis Durham, October 2022
Jasmine has always been polite, honest and friendly and especially helpful in overcoming the problems with a faulty fridge.
Mr Booker, Marquis Suffolk, August 2022
Just to say a big thank you to Steve at Marquis Suffolk for my water pump pack in my motorhome, he went out of his way to help me. Top man, Steve much appreciated.
Mr Rhodes, Marquis Suffolk, August 2022
All staff were helpful and very knowledgeable at all times. We found Mike (service technician) to be thorough and patient during handover and we have contacted him on a few occasions since for ongoing advice. Mike was always very helpful.
Ms Threlfall, Marquis Lancashire, August 2022
Martin was excellent from start to finish. Excellent service throughout and would highly recommend to friends and family.
Mr Wyatt, Marquis Exeter, August 2022
Just cannot thank Ashley and your team for all the help and advice they have given us with our caravan from purchase to using her. We love our caravan and Ashley and his team have changed our lives for the better and we cannot thank them enough.
Mr Bunce, Marquis Berkshire, August 2022
Lee was very friendly and professional. This was a big expenditure for us. Everyone at Marquis made us feel comfortable and safe in their hands (especially Lee).
Mr & Mrs Marwood, Marquis Durham, August 2022
Very helpful staff. My endless emails always answered promptly. Fantastic service all round. Team at Exeter are very helpful, aftersales very good - got follow up calls to check all was ok. I had a water cap issue and was able to drop by the branch and it was fixed there and then. Great service. I've used other dealers before and did not get the same treatment.
Ms Kingsbury, Marquis Exeter, August 2022
Sales team very helpful, when you walked in everyone was polite with a smile and ready to help, nothing was an issue.
Mr Bagguley, Marquis Durham, August 2022
Nothing to improve, Graham was fantastic and we will be back.
Mr & Mrs Woolger, Marquis Suffolk, August 2022
Generally first class service from sales and aftercare.
Mr Peck, Marquis Lancashire, July 2022